FAQ

How do I make an appointment?

You can make an appointment in two different ways:

1.  You can phone us at:

Springfield location – (703) 866-0344

Falls Church location, box #1, – (703) 685-1070

In your message, state you are a new referral and would like to make an appointment.  Be sure to spell your name and provide your email address. Speak your name, email address and phone numbers slowly and clearly.  Phone referrals are returned within 48 to 72 hours from the call.  Please allow extra time if your referral comes in over the weekend.

2.  You can contact either of our offices here. Contact our Falls Church or Springfield offices. Once you submit the contact form information, you will receive a reply within 48 hours. (Allow extra time if your referral comes in over the weekend.)

What are your hours of operation?

We have 2 offices:

• Falls Church (Seven Corners Area – intersection of Arlington Boulevard and Leesburg Pike)
• Springfield, Virginia (just south of the intersection of Old Keene Mill Rd and Rolling Rd)

Do you accept insurance?

Both Children’s Speech and Language Services, Inc.(Falls Church location) and Children’s Speech and Language Services of Springfield, LLC (Springfield location) file with most insurance companies, as a courtesy to our clients, but as an out of network provider. Check with your insurance company as to whether or not you are allowed to go out of plan. Many times insurance companies do cover at least part of the weekly sessions. We proudly participate as an in-network provider, with Kaiser Permanente and Cigna health plans.

Do I need a physician’s referral?

While a doctor’s referral is often necessary for getting authorization and coverage from your insurance company, your child can be seen without a referral. Please check with your insurance company to be sure that pre-authorization is not necessary.

What ages do you work with?

The staff of Children’s Speech and Language Services serves children as young as a few months of age who may present with significant feeding difficulties, or genetic disorders and neurological disorders that compromise global development. Children that are displaying delays in speech and language development or hearing difficulties often get referred to our office between 12 and 30 months of age.

We see children in therapy as old as 18 years of age. When a referral is received in the office, we work to find the best match of therapist to your child’s needs and of your scheduling needs.

Several SLPs on our staff specialize with very young children or older students. Or, others have more expertise with stuttering, motor speech impairments, or autism. We do not treat adults but can refer you elsewhere in the community.

Do you have any therapists who are bilingual in Spanish and English?

No. At this time, we do not have any bilingual therapists on staff.